GGPoker Self-Exclusion: Responsible Gaming Tools in Ontario
Self-Exclusion Options Available at GGPoker Ontario
Players have access to several account restriction tools when they need time away from gaming. Their purpose and scope differ depending on whether the break is short-term or intended to last for a longer period, and on GGPoker Canada each option is applied from the responsible gaming section of the account.
| Option | Scope | Main purpose |
| Short break | Player account | Temporary pause from gaming |
| Self-exclusion | Player account | Longer-term restriction from the platform |
| BetGuard | Participating Ontario operators | Broader restriction across regulated sites |
BetGuard is operated by iGaming Ontario and has a wider scope than an account-level restriction. Players considering this programme should review its separate requirements before registering.
How to Request Self-Exclusion on GGPoker in Ontario
Players can submit a request through the Responsible Gambling section of the website or game client while logged in. Online requests take effect immediately according to the operator’s current responsible gaming information.
The process can be completed in a few steps:
- Sign in to your account.
- Open the Responsible Gambling section.
- Select the self-exclusion option.
- Choose the available restriction period.
- Confirm the request after reviewing the information shown on screen.
Customer support can also assist when a player cannot complete the request through the account interface.
Choosing Duration: From 24 Hours to Permanent
Short-term breaks and formal self-exclusion serve different purposes. A timeout is intended for a temporary pause, while the longer restriction is designed to interrupt access for a substantially extended period.
The longest period currently listed by the operator is five years. There is no permanent option shown in the current Ontario responsible gaming information.
Players who need a restriction covering multiple regulated sites can instead review the separate BetGuard programme.
What Happens to Your GGPoker Ontario Account During Exclusion
Once the restriction becomes active, the player is logged out and cannot access the account or games until the selected period ends. Promotional eligibility is also suspended during this time.
Players cannot create another account or use another profile to bypass the restriction. Any remaining balance is handled according to the applicable withdrawal procedures.
These conditions apply to the operator’s own programme. A broader Ontario-wide restriction through BetGuard operates separately and has its own terms.
Reactivating Your GGPoker Account After the Exclusion Period
Access does not simply return when the selected period reaches its end. Players who want to return must contact customer support and discuss reactivation.
A minimum 24-hour cooling-off period applies before the account can be reopened. During that time, the player can change their mind and cancel the reactivation request.
Because an active restriction cannot be shortened or reversed, players should consider the selected duration carefully before confirming it.
FAQ
Can I still access my account balance during a restriction?
Access to the account is limited during the selected period, while any remaining balance is handled according to the applicable withdrawal procedures.
Will I stop receiving promotional messages during this period?
The operator states that promotional eligibility and marketing communications are suspended while the restriction remains active.
Can I request a longer period before my current one ends?
Players can ask to extend an active restriction, but an existing period cannot be shortened or reversed.
Does a short break work the same way as self-exclusion?
No. A short break is intended as a temporary pause, while the longer option is designed for an extended interruption of account access.
Can I create another account during this period?
No. Creating another profile or attempting to bypass an active restriction is prohibited.
